A new trend that Johnson Underwood has started to become familiar with recently is the number of candidates that are really fed up with accepting new roles full of promise which turn out to be untrue.
This predicament seems to be covering many industries, but the lead culprit is in the Commercial and Ops sector whereby Account Managers are having to do full-on sales, closely followed by Finance where many employees are promised real impact on the business and future strategies, but in reality, they are just number crunching,
Social work is another industry sector that is witnessing this. Workers are told that they will have a manageable caseload and a realistic work-life-balance but in many roles, this is simply not the case due to the really high demand of work and the huge lack of good social workers.
In Legal, candidates are brought in with the opportunity to learn all aspects of general practice but are often just left in the debt collection department and working with the recoveries team. Not what they had in mind when they accepted the role.
And don’t get us started on customer service… but it’s actually sales/customer service but no, it’s really telesales – which isn’t customer service at all.
The question we really want to ask is why? What outcomes do organisations and companies think this will bring to them. Yes, short term gains, perhaps, but also unhappy staff and very low staff retention meaning the recruitment process will have to keep starting over and over again. Then there’s your brand; the word does get around.
Finally, there is a trend of offering roles; candidates resigning and then the roles being rescinded…..what a devastating impact – these people are out of work, many for the very first time in their lives. Don’t do it please – you do not have to witness the fallout.
So please, plan your recruitment and don’t let people down. Don’t test the water to see who is out there – ask Johnson Underwood, we know and we will not charge you for this information, nor will we mislead you to gain a job vacancy. People are just that, people, with homes and worries and all that we carry around with us as people. They are not numbers on a balance sheet; they are not disposable.
It may not happen to you, but somewhere down the line it could well happen to friends or family. Treating people as commodities is not being commercial or entrepreneurial; it is being quite the opposite. Invest in your people and you will get loyalty and commitment; that’s what we have learned time and time again.